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If your parcel isn’t collected from a Parcel Locker within 48 hours, it will be removed from the Parcel Locker and transferred to the nearest Australia Post facility offering parcel collection during business hours.
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Collect your parcel within 48 hours using the access code in your SMS or email to open the locker. Collect Your Parcel - Australia Post will send you an SMS and email when your parcel arrives. While some Parcel Lockers have 24/7 access, some do not, and you need to check whether the Parcel Locker which you wish to use suits your requirements.ģ. Elect ‘Parcel Locker’ as your location and select your desired collection location. Find a Parcel Locker - Search for a collection location closest to you by entering your address or postcode, or using the location icon. Shop Online - Select ‘Find a collection location’ as your delivery option at checkoutĢ. You'll have 48 hours to pick up your parcel once we notify you by SMS and email that it’s ready to pick upġ.Easy to find with more than 400 locations near Post Offices, supermarkets and train stations.

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Sometimes the items you’ve ordered are stored in different locations around Australia. Will I receive the additional goods I ordered? Only part of my order has been dispatched or delivered.
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If that happens, you’ll receive separate emails when items are ready for collection if you would like to get them earlier or you can simply collect the full order at the same time. If your order contains multiple items some items may be available for collection earlier than others. When your order is ready for collection you will receive an email from us with the full collection details. If that happens, you’ll receive an email for each parcel when it’s ready for delivery. If your order contains multiple items it may be sent from different locations in multiple parcels. You will also receive updates from our delivery partner throughout the delivery journey. When your order is ready for delivery you will receive an email from us with our delivery partners tracking details if they’re available. If you have a Myer account you can view the current status of your order by logging in and viewing My Orders. $7.95 for orders up to $48.99Ĥ-7 business days, including metro and most regional areas 7-10 business days for regional Western Australia, Queensland and Northern Territoryħ –14 business days, available in Metropolitan areas Express delivery may take up to 3 business days to Western Australia, Northern Territory and non-metro areas.įree delivery on orders $49 or over. Orders placed after 12pm AEST will be delivered the next business dayĭelivery will occur between 9am – 5pm the next business day when you place an order before 12pm AEST. Order before 12pm AEST for delivery between 6pm-9pm in metro locations within your state. Same day delivery - Temporarily Unavailable Please allow 3-5 business days for the funds to be available in your account. After 21 days your order will be returned and a refund initiated. Click & Collect orders will be kept for 21 days from the day your order is placed. If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame. Items transferred from a surrounding store within the same state: 1-2 days for metro locations, 3-5 days for regional locations. Please ensure you await your email advising your order is ready to collect before coming in-store. Visit the delivery page for full details.Ĭlick & Collect is available at all stores (except for Eastgardens in New South Wales, Canberra and Belconnen). Here's a summary of all our collection and delivery options. What are the delivery charges and timeframes? We apologise for any inconvenience this may have caused. As a result your order may take longer to arrive. Our delivery partners are currently experiencing delays.
